Contact us.
This form is for support, billing, and press. Tell us what you need and it reaches the right person.
Buying, or asking about pricing? That has its own form, and it asks the questions we need answered to be useful.
Common questions.
When will I hear back?
We are a small team and we read every message. Support requests from active customers come first; everything else gets a reply as soon as we can genuinely get to it.
I have a sales or pricing question.
Sales has its own form at /talk-to-sales/. It asks for your volume and your team size, which is what we need to answer a pricing question properly. If you want a call about Enterprise Trace, the BoundaryLogic API, or Bulk Processing Services, book one at /demo/.
How do billing questions work?
Send the form with the topic Billing, from the email on your account if you can. That gives us everything we need to look up your history.
Where do press inquiries go?
Press and media questions go to [press email].
Can I get an answer right now?
Often, yes. The Help center covers how the products work, the Trust center covers security and data handling, Guides walk through common jobs end to end, and the Glossary defines the language of land records.